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Delete My Account


We understand that sometimes circumstances change, and you may wish to delete your account. If you're considering this option, please follow the instructions below:


How to Delete Your Account:

To delete your account, please visit our Contact Us page at: Once there, submit a written Contact Inquiry requesting the deletion of your account. Please provide your name, email address, and any additional information that may help us identify your account.


Data Retention Policy:

Before proceeding with the deletion of your account, it's important for you to understand the types of data we retain:

  • Personal Info: Name, Email Address, User IDs, Address, Phone Number
  • Financial Info: User Payment Info, Purchase History
  • Messages: Emails, SMS or MMS, Other In-App Messages
  • Photos and Videos
  • Files and Documents
  • App Activity: App Interactions, In-App Search History, Other User-Generated Content
  • Device or Other IDs


Please note that this data may be retained in our database even after you delete your account from our platform. We maintain this information for various purposes such as compliance with legal obligations, resolving disputes, enforcing our agreements, and preventing fraud.


Important Considerations:

  1. Backup Data: Before requesting the deletion of your account, ensure you have backed up any important data or information you wish to retain, as the process is irreversible.
  2. Third-Party Integrations: If you have linked your account with any third-party services, such as social media platforms, please be aware that deleting your account with us may not automatically delete your information from these external services.
  3. Effect on Services: Deleting your account will result in the permanent loss of access to our platform and services associated with your account. You will no longer be able to retrieve any data or information previously stored on our platform.
  4. Response Time: Our team will process your account deletion request as soon as possible. Please allow up to 5-7 business days for us to complete the process.


If you have any questions or concerns regarding the deletion of your account or our data retention policy, please don't hesitate to reach out to us through our Contact Us page. We're here to assist you.

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